What functionalities should have the ERP / CRM / MRP system?
What are the key areas of your business activity: distribution, production, finance, CRM?
It is possible also to look at the matter under a completely different angle – what benefits can provide corporate IT system in the following critical areas of activity:
Distribution: are the goods always provided to the right places in time?
What improvements would be useful in the stock, inventory, orders and supply management? Are the sale forecasts accurate and reliable, and are they directly translated into the planning of material goods supply? The good business management system can increase the efficiency of activities in the area of distribution and supply chain management, help to control costs and maximize the use of limited resources with better results.
Production: are you able to produce what your customers wish for, better and more efficiently?
What would happen if you could develop, produce or assemble products faster or with lower overheads? And what about the production quality – whether it wouldn’t be good to increase the repeatable production quality through the effective quality assurance system? In addition to the above reasons, many companies introduce management support systems in order to be able to more quickly and more flexibly react to changes in market trends and competition effects.
Finance: does the company operate in accordance with established strategy?
Of course, you closely follow the financial results of the company and economic events affecting it, managing finances in the most efficient way. And if you could reduce the time of this work and simplify it, with easier access to critical financial information? A good (ERP) system can, e.g. minimize the time and effort of closing the month by employees. And easy-to-use interface can reduce human errors in financial calculations. The good financial management system can also enable to generate cross-sectional financial statements, based on all relevant information.
See finance management.
Customer Relationship Management (CRM): are the customers satisfied with the service of your company?
Contacts with customers can be a determining factor of the company existence. Do you facilitate your cooperation with customers? Do you understand their needs and preferences, and most importantly – are you satisfying them? The new ERP system can help to fit contacts with customers in commercial and marketing actions, which may result in an increase of turnovers and greater attachment of customers.
Check our ERP tips:
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Download interesting presentation about ERP:
|ERP Guide – part 1||ERP Guide – part 2|